Every. Shipment.
Optimized.
Turning complex shipping data into clear, measurable savings.
What We Do
Line-item audits, recovery and strategy across parcel and freight.
Parcel Audit and Refund Recovery
Line-item audits of every FedEx and UPS invoice. We catch late deliveries, billing errors and incorrect surcharges, then file the claims so credits post to your account.
LTL and Truckload Freight Audit
The same line-item review for freight bills, so LTL and truckload charges match the rates and terms you agreed to.
Cost Visibility and Reporting
We track recurring charges like DIM, residential delivery and address corrections, with clear reports that show where your shipping spend goes.
Carrier Strategy and Optimization
For shippers ready to go further: carrier mix and service levels, contract and rate negotiation, and efficiency and network modeling, all built on your audit data.
Four Steps. No Disruption.
We work through access your carriers already provide. Nothing changes in how you ship.
- 01
Give us carrier-authorized access
Add ModalOptix as a user on your FedEx Billing Online or UPS Billing Center account, or simply share your invoice files.
- 02
We audit every invoice, weekly
Every line is checked for late deliveries, incorrect surcharges, address corrections and duplicate charges.
- 03
We file the claims
We handle every dispute with the carrier for you. No calls, no paperwork on your end.
- 04
You get your refund credits
Refunds post as credits straight to your carrier account, and each cycle you get a simple report of what was found and recovered.
How We Work With You
Every Line Checked
We review every line on every invoice, not a sample, so nothing slips through.
No Work on Your End
We use the access your carriers already provide and handle every claim. Nothing changes in how you ship.
Results You Can Verify
Every credit shows up on your own carrier invoice, so you can check each one yourself.
Your Data Stays Private
We use your invoices only to run your audit and never sell your information. Ongoing clients receive a mutual NDA before we access any accounts.
Experience Across the Transportation Ecosystem
Parcel LTL Truckload Brokerage Multi-Carrier Networks
Our team brings more than two decades of hands-on experience in forensic parcel and freight auditing, with deep roots in freight brokerage, truckload, LTL and small parcel operations.
We don't just analyze invoices. We understand the operational mechanics behind them, which means better billing accuracy, sharper visibility and cost control that lasts.
What One Month of Auditing Found
in late-delivery refunds recovered from 4 weeks of FedEx invoices, for a small regional shipper.
- 26late shipments found, every one refunded
- 16late Priority Overnight shipments, about $520
- 7late Standard Overnight shipments, about $140
- 3late 2Day shipments, about $80
- $29average refund per late shipment
Representative results based on a real client audit.
Late Package? You're Owed a Refund.
Free Refund Recovery for 15 Days. We audit your carrier bills, file for every refund you're owed, and you keep 100% of it. No fee.
Free recovery up to $1,000 per company.