Every Shipment.
Optimized.
Turning complex shipping data into clear, measurable savings.
What We Do
Line-item audits, recovery and strategy across parcel and freight.
Parcel Invoice Audit and Recovery
Line-item audits that catch billing errors, recover overcharges and hold carrier invoices to your contract terms.
LTL and Truckload Invoice Audit
The same line-item review for freight bills, so LTL and truckload charges match what you agreed to.
Efficiency Modeling and Benchmarks
We benchmark your shipping profile against industry standards to find structural savings and better service-to-cost fit.
Accessorial Cost Intelligence
We track high-frequency charges like DIM, residential delivery and address corrections to cut recurring fees.
Carrier Strategy and Optimization
We review carrier mix, service levels and contract position so you negotiate smarter and run leaner.
Contract and Rate Negotiation
For shippers ready to renegotiate. We use your audit data to build the case for better rates and terms with your carriers.
Four Steps. No Disruption.
We work through access your carriers already provide. Nothing changes in how you ship.
- 01
Give us carrier-authorized access
Add ModalOptix as a user on your FedEx Billing Online or UPS Billing Center account, or simply share your invoice files.
- 02
We audit every invoice, weekly
Every line is checked for late deliveries, incorrect surcharges, address corrections and duplicate charges.
- 03
We file the claims
We handle every dispute with the carrier for you. No calls, no paperwork on your end.
- 04
You get your refund credits
Refunds post as credits straight to your carrier account, and each cycle you get a simple report of what was found and recovered.
Clarity With Every Shipment
Line-Item Forensic Auditing
Multi-Carrier Strategy
Accessorial Cost Intelligence
Executive-Ready Reporting
Non-Disruptive Implementation
Built for Sophisticated Shippers
Experience Across the Transportation Ecosystem
Parcel LTL Truckload Brokerage Multi-Carrier Networks
Our team brings more than two decades of hands-on experience in forensic parcel and freight auditing, with deep roots in freight brokerage, truckload, LTL and small parcel operations.
We don't just analyze invoices. We understand the operational mechanics behind them, which means better billing accuracy, sharper visibility and cost control that lasts.
What One Month of Auditing Found
in late-delivery refunds recovered from 4 weeks of FedEx invoices.
- 26late shipments found, every one refunded
- 16late Priority Overnight shipments, about $520
- 7late Standard Overnight shipments, about $140
- 3late 2Day shipments, about $80
- $29average refund per late shipment
Representative results based on a real client audit.
Late Package? You're Owed a Refund.
Free Refund Recovery for 15 Days. We audit your carrier bills, file for every refund you're owed, and you keep 100% of it. No fee, no contract.
Claim My Free Refunds →or email usFree recovery up to $1,000 per company.